MN INDEPENDENT LIVING SERVICES dba M.I.L.S.

Having worked at this agency for 8 years, I have seen a turnover of staff from good and competent to bad and worthless. They overcharge their clients for doing nothing for them. They charge private pay more then public pay. Which is against the law. They refuse to issue paychecks to their employees. They talk about their clients amongst each other. The nursing staff is caseload heavy. Personally I would find another agency if you Are in need of home care.

Hi. I just had my second visit with lynn. And im not sure how to explain how helpful she has been for me. Ill try to explain how i feel she is because i believe hard workers should be recognized. Im going through alot of personal stressful issues that im always thinking about. And my stress and anxiety are through the roof. But when lynn is here shes someone to talk to about other things while shes helping organize my house and life and it takes my mind off all my stressful issues. I wish she could work here every day. My organization skills are horrible. Lynn has been helping me with organizing my mail, my cupboards, my spare bedroom, and more. She has already done so much in the short time she has been here. Ill wrap it up but i just wanted to say thank you to mils and to lynn for the amazing help ive recieved. Now mondays are my favorite day of the week!

I am an employee who was hired directly by the service recipient and MILS is the overseeing agency and administrative employer. My impresión with this agency is fairly good: I thought their training was far better than most others. Also , the on-boarding process was fairly painless I liked that the agency uses docu-sign got employee enrollment paperwork . I have had Zero difficulty reaching the point Contact people- they have been professional and responsive. If I were to voice any suggestions for improvement it would be that the on boarding process included very little direction or instructions or insight as to the process. It would have been great to receive written information that said something like, “first Complete employee. Paperwork. Secondly complete all training online thirdly wait for fingerprinting authorization to arrive and fourth- once received bring the authorization to a partnering agency to complete fingerprinting as part of the criminal background check process ... and so on and so forth. I frr Ed it a little in the dark about what was supposssed to be happening and when . Also, I was not informed as to the direct deposit procedures and did not receive a payroll calendar. However, I was able to find a calendar online from 2019.

M.I.L.S. takes excellent care of my Grandmother and we are lucky to have them. They are courtesy to me and my family whenever we have any sort of request. In addition, my Grandmother ABSOLUTELY loves the staff!! Thank you M.I.L.S. for being the best home health care provider in the Twin cities. We haven't had the best luck with previous providers until we found M.I.L.S. YOU GUYS ROCK!!!

The worst place ever....I worked here very unprofessional, rude, just terrible. This place is a joke. Half of their clients don’t like the company trust me they don’t train their employees at all. The ladies dress like they going to the club not like they work in the medical field. They don’t pay their hard working employees or they steal checks. Don’t waste your time here. Worst company ever..not professional at all the ladies in the office have no clue what’s going on with their clients and they don’t care... it’s all money to them.. DONT LET THESE PEOPLE TAKE CARE OF YOUR LOVED ONES. Just don’t you’ll regret it...,